Effective date: 7 November 2025
Controller: Tiny Design & Co. Pty Ltd trading as Shoot The Frame (“we”, “us”, “our”)
Website: https://shoottheframe.com
Contact: admin@shoottheframe.com
This policy explains how we collect, use, disclose, and protect personal information when you visit our website or interact with our services (including competition entry and prize fulfilment). It is intended to comply with the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). Where applicable, it also explains additional rights for residents of the EU/EEA, UK, and other regions with equivalent laws.
1. What we collect
Personal information you provide
- Identification and contact details: name, email address, country/region, optional social handles and website URLs.
- Payment information: transaction details (processed by our payment provider; we do not store full card numbers).
- Competition content: uploaded images and associated metadata (e.g., EXIF); statements, captions, bio, and headshot if submitted.
Automatically collected information
- Technical/usage data: IP address, device and browser details, operating system, pages visited, referring URLs, access times, approximate location (if enabled).
- Cookies and similar technologies: see Cookie Policy below.
Children
Our services are not directed to persons under 16. We do not knowingly collect personal information from anyone under 16 without verifiable parental/guardian consent.
2. Why we use your information (purposes and legal bases)
We process personal information to:
- Provide services: administer entries, judge competitions, process payments/receipts, notify results, and fulfil prizes.
- Publish results: announce winners, finalists, and honourable mentions; host archives and galleries.
- Support & communications: respond to enquiries; provide service messages.
- Improve and secure: analytics, service improvement, troubleshooting, fraud prevention, and legal compliance.
- Marketing (opt-in): send updates about Shoot The Frame and future opportunities, if you subscribe or otherwise consent.
Legal bases (where required): performance of a contract (competition entry), our legitimate interests (security, improvement, recordkeeping, preventing abuse), compliance with law, and consent (e.g., marketing emails in opt-in jurisdictions). You may withdraw consent at any time; withdrawal does not affect prior lawful processing.
3. How we share information
We do not sell or license your personal information. We share it only as reasonably necessary to operate our services:
- Vendors/Service Providers: hosting, storage, payment processing (e.g., Stripe or equivalent), email delivery, support, analytics, and security.
- Prize Partners & Exhibitions: limited contact details and relevant assets to fulfil prizes, features, and exhibitions (e.g., Format, Fujifilm, festivals). Partners may use assets strictly to fulfil announced prize elements and features and will not send marketing communications without your separate consent.
- Legal/Compliance: where required by law, court order, or to protect our rights, users, or the public.
We require recipients to handle personal information in accordance with applicable law and appropriate confidentiality and security obligations.
4. International transfers
Your information may be stored and processed in Australia and other countries where our vendors or partners operate (including, for example, the United States, Canada, the EU/UK, and Asia-Pacific). Where required by law, we use safeguards such as regulator-approved standard contractual clauses or equivalent transfer mechanisms. Different jurisdictions may have different privacy standards; we take reasonable steps to protect your information wherever it is processed.
5. Retention
We keep personal information only for as long as necessary for the purposes set out in this policy or as required by law.
- Entry files (non-selected): retained through judging plus 12 months, then securely deleted or de-identified.
- Selected results: files and related materials for winners, finalists, and honourable mentions may be retained for archival, gallery, and promotional uses consistent with our Terms and Conditions and this policy.
- Transactional/records: retained as required for financial, tax, and compliance purposes.
6. Security
We implement technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No system is entirely secure. If a data incident is likely to result in a risk to individuals’ rights or freedoms, we will notify affected individuals and relevant authorities without undue delay, consistent with applicable law.
7. Your choices and rights
General: You may opt out of marketing emails at any time (unsubscribe link). Essential service communications will continue where required to run the competition or fulfil prizes.
Australia: You may request access to or correction of your personal information.
EU/EEA & UK (GDPR/UK GDPR): Subject to conditions and exemptions, you may have rights to access, rectification, erasure, restriction, portability, and objection. Where processing is based on consent, you may withdraw consent at any time.
How to exercise rights: Email admin@shoottheframe.com. We will respond within 30 days or the timeframe required by law. We may take reasonable steps to verify your identity before acting on a request.
Complaints:
- Australia: Office of the Australian Information Commissioner (OAIC) — https://www.oaic.gov.au
- EU/EEA: your local supervisory authority.
- UK: Information Commissioner’s Office (ICO) — https://ico.org.uk
8. Third-party links
Our website may link to external sites we do not control. We are not responsible for their content or privacy practices. Review their privacy policies before providing personal information.
9. Changes to this policy
We may update this policy from time to time. We will post the revised policy with an updated effective date. If we make material changes to the purposes or lawful bases of processing, we will provide additional notice or seek renewed consent where legally required. Continued use of our services after an update constitutes acceptance of the revised policy.
10. Contact
Shoot The Frame (Tiny Design & Co. Pty Ltd)
Email: admin@shoottheframe.com
Website: https://shoottheframe.com
Cookie Policy
We use cookies and similar technologies (collectively, “cookies”) to operate our website, understand performance, and improve your experience.
What cookies we use
- Strictly Necessary: enable core functionality such as page navigation, secure areas, and payment flows.
- Performance/Analytics: help us understand how the site is used (e.g., page views, session metrics) so we can improve.
- Functionality: remember preferences (e.g., language, region).
- Advertising/Measurement (optional): measure the effectiveness of our campaigns and deliver more relevant information about our services.
Some cookies are set by third parties (for example, analytics providers or embedded services). These third parties may set their own cookies and have their own privacy policies.
Your choices
On your first visit (and periodically thereafter), our consent banner will allow you to accept all, reject non-essential, or customise cookie categories. You can also adjust your browser settings to block or delete cookies. Blocking certain cookies may impact site functionality.
Specific technologies
We may use tools such as Google Analytics and Meta pixel for measurement and performance. Their data handling is governed by their respective policies. Where required, we configure these tools in a manner consistent with applicable consent requirements.
Retention
Cookie lifetimes vary. Session cookies expire when you close your browser; persistent cookies remain until their set expiry or until you delete them. We regularly review our cookie inventory and retention settings.
