Effective date: 6 October 2026
Controller: Tiny Design & Co. Pty Ltd trading as Shoot The Frame (“we”, “us”, “our”)
Website: https://shoottheframe.com
Contact: admin@shoottheframe.com
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, enter the Shoot The Frame awards or otherwise interact with our services.
We aim to handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, this policy also explains additional rights available to individuals in the EU/EEA, UK and other jurisdictions with applicable privacy laws.
1. What we collect
Personal information you provide
We may collect:
- Identification and contact details, including your name, email address, country or region, and optional social media handles or website URLs.
- Payment and transaction information. Payments are processed by third-party payment providers and we do not store full payment card numbers.
- Competition entry information, including submitted photographs, Photo Essays and associated metadata such as EXIF data.
- Information supplied with an entry, including titles, captions, statements, biographies and photographer headshots where requested.
- Communications you send to us, including enquiries and support requests.
Automatically collected information
When you use our website, we or our service providers may automatically collect:
- IP address
- Device and browser information
- Operating system
- Pages viewed and interactions with the website
- Referring URLs
- Date and time of access
- Approximate location derived from technical information, where applicable
We may also use cookies and similar technologies. See our Cookie Policy for further information.
Children and minors
People under 18 may enter Shoot The Frame with the permission of a parent or guardian.
Where personal information is submitted by or on behalf of a minor, the entrant and their parent or guardian are responsible for ensuring the necessary permission has been obtained.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required and has not been obtained.
2. Why we use your information
We may process personal information to:
- Administer the awards: receive and manage entries, conduct judging, process payments, issue receipts, communicate with entrants and notify results.
- Publish results: announce and showcase Winners, Finalists and Honourable Mentions, and maintain historical archives and galleries.
- Fulfil prizes: provide relevant information to prize partners where necessary to deliver a prize or associated opportunity.
- Provide support: respond to enquiries and send important service communications.
- Operate and improve our services: analyse website usage, troubleshoot issues, improve functionality and protect the integrity of the awards.
- Prevent misuse: detect fraud, abuse, security incidents or breaches of our Terms and Conditions.
- Meet legal obligations: maintain records and comply with applicable legal, tax and regulatory requirements.
- Marketing: send Shoot The Frame news, award announcements and other updates where you have subscribed or otherwise consented to receive them.
Where applicable privacy laws require a legal basis for processing, our legal bases may include:
- performance of a contract, including administering your competition entry;
- legitimate interests, including operating, securing and improving Shoot The Frame;
- compliance with legal obligations; and
- consent, including for certain marketing communications.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
3. How we share information
We do not sell your personal information.
We may disclose information where reasonably necessary to operate Shoot The Frame, including to:
- Service providers: such as website hosting, cloud storage, payment processing, email delivery, analytics, technical support and security providers.
- Judges: entry materials necessary to conduct judging. Entries are presented anonymously where stated in the competition rules.
- Prize partners and exhibition partners: limited contact information and relevant materials required to fulfil announced prizes, features, exhibitions or opportunities.
- Professional advisers: including accountants, lawyers or other advisers where reasonably necessary.
- Authorities or other parties where required by law: including where disclosure is required by law, court order or necessary to establish, exercise or defend legal rights.
Prize and exhibition partners may only use information supplied by us for the relevant prize, feature or opportunity unless you separately agree to another use, such as receiving their marketing communications.
We take reasonable steps to ensure service providers handling personal information provide appropriate privacy and security protections.
4. International transfers
Shoot The Frame operates internationally and uses service providers that may process information in countries outside Australia.
As a result, personal information may be stored or processed in Australia and in other countries in which our service providers or prize partners operate, which may include the United States, Canada, countries within the European Economic Area, the United Kingdom and the Asia-Pacific region.
Where applicable law requires additional safeguards for international transfers, we will take appropriate measures. These may include contractual protections such as approved Standard Contractual Clauses or other recognised transfer mechanisms.
Privacy laws may differ between countries. We take reasonable steps to protect personal information in accordance with applicable requirements wherever it is processed.
5. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or where required by law.
- Non-selected competition entries: entry files may be retained for the judging period and for up to 12 months afterwards, after which they may be deleted or de-identified unless there is a legitimate reason to retain them longer.
- Selected entries: photographs, Photo Essays and related materials associated with Winners, Finalists and Honourable Mentions may be retained indefinitely as part of Shoot The Frame’s historical archive, galleries and promotional record, consistent with our Terms and Conditions.
- Financial and transaction records: may be retained for the period required by applicable accounting, taxation or other legal obligations.
- Marketing information: may be retained until you unsubscribe or otherwise withdraw your consent, subject to any records we need to retain to honour that request.
6. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, interference, alteration or disclosure.
However, no online service or information storage system can be guaranteed to be completely secure.
If we become aware of a data breach, we will assess and respond to it in accordance with applicable law, including any applicable notification requirements to affected individuals or regulators.
7. Your choices and rights
Marketing
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
We may still send essential administrative or service communications relating to an active entry, payment, prize or other interaction with Shoot The Frame.
Australia
Subject to applicable law, you may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
EU/EEA and UK
Where the GDPR or UK GDPR applies, and subject to applicable conditions and exemptions, you may have rights including:
- access;
- rectification;
- erasure;
- restriction of processing;
- data portability;
- objection to certain processing; and
- withdrawal of consent where processing is based on consent.
Exercising your rights
To make a privacy request, email admin@shoottheframe.com.
We will respond within the period required by applicable law. As a general guide, we aim to respond to requests within 30 days.
We may request information reasonably necessary to verify your identity before acting on a request.
Complaints
If you have a privacy concern, please contact us first at admin@shoottheframe.com so we can investigate and respond.
You may also have the right to complain to a relevant privacy regulator, including:
- Australia: Office of the Australian Information Commissioner (OAIC) — https://www.oaic.gov.au
- EU/EEA: the relevant national data protection supervisory authority.
- United Kingdom: Information Commissioner’s Office (ICO) — https://ico.org.uk
8. Third-party links
Our website may contain links to websites and services operated by third parties.
We do not control those services and are not responsible for their privacy practices. We recommend reviewing the privacy policies of third-party services before providing personal information to them.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices or legal obligations.
The current version will be published on the Shoot The Frame website with its effective date.
Where required by applicable law, we will provide additional notice or obtain consent before materially changing how personal information is used.
10. Contact
Shoot The Frame
Tiny Design & Co. Pty Ltd
Email: admin@shoottheframe.com
Website: https://shoottheframe.com
Cookie Policy
We use cookies and similar technologies (collectively, “cookies”) to operate our website, understand performance, and improve your experience.
What cookies we use
- Strictly Necessary: enable core functionality such as page navigation, secure areas, and payment flows.
- Performance/Analytics: help us understand how the site is used (e.g., page views, session metrics) so we can improve.
- Functionality: remember preferences (e.g., language, region).
- Advertising/Measurement (optional): measure the effectiveness of our campaigns and deliver more relevant information about our services.
Some cookies are set by third parties (for example, analytics providers or embedded services). These third parties may set their own cookies and have their own privacy policies.
Your choices
On your first visit (and periodically thereafter), our consent banner will allow you to accept all, reject non-essential, or customise cookie categories. You can also adjust your browser settings to block or delete cookies. Blocking certain cookies may impact site functionality.
Specific technologies
We may use tools such as Google Analytics and Meta pixel for measurement and performance. Their data handling is governed by their respective policies. Where required, we configure these tools in a manner consistent with applicable consent requirements.
Retention
Cookie lifetimes vary. Session cookies expire when you close your browser; persistent cookies remain until their set expiry or until you delete them. We regularly review our cookie inventory and retention settings.
